Cancellation Policy

Cancellations, Substitutions, and Requests for Refunds: All cancellations, substitutions, and requests for refunds must be submitted in writing (electronically via email is also acceptable). Registrants who are unable to attend the event must e-mail their substitution, cancellation or refund request to the attention of the NCMA East Tennessee at mailto:treasury@ncmaet.comon one week before the event date. No refunds will be issued for cancellations received after one week prior to the event date. Refunds will not be issued for no-shows. If the event is cancelled due to extreme weather conditions, information regarding rescheduling and/or refunds will be provided. If you have additional inquiries, contact treasury@ncmaet.com.